FAQ's
Frequently asked questions
Answers to common questions about how our telehealth service works, what we treat, and what to expect.
Yes. If your provider determines a prescription is appropriate, they can electronically send it to your preferred pharmacy — just like an in-person visit.
Absolutely. All providers are fully licensed, credentialed, and experienced in their fields. We work with compassionate professionals who are committed to delivering safe, empathetic, and high-quality care.
Yes. MyTeleHealthPoint uses HIPAA-compliant technology to protect your health information. Your privacy and security are always our top priorities.
We currently help patients in Ohio, Texas, and Pennsylvania, and we're always growing! As we add more states, we’ll keep our list updated. When you sign up, we’ll connect you with a provider who is licensed in your state.
We care for everyone—from kids to seniors. No matter your age, we’ve got you covered!
Yes — if your plan covers telehealth, you can submit the receipt or superbill from MyTeleHealthPoint to your insurer. Coverage depends on your specific policy — be sure to check your benefits or call your insurance to confirm.
MyTeleHealthPoint is a virtual healthcare platform designed to bring affordable, on-demand medical care directly to you — no appointments, no waiting rooms, and no surprise bills. Our board-certified, licensed providers offer expert care 24/7, including nights, weekends, and holidays.
We treat a wide range of non-emergency medical concerns, health maintenance needs, and wellness services — all through convenient video or message visits.
Some of the most common categories we treat include:
- Urgent Care & Primary Care: Cold, flu, sinus infections, allergies, rashes, UTIs, and more
- Weight Loss Support: Consultations and treatment plans including GLP-1 medications like Semaglutide and Tirzepatide
- Mental Health: Anxiety, depression, stress support, and medication management
- Women’s & Men’s Health: Birth control, ED, hormone therapy, libido concerns, and menstrual disorders
- Regenerative & Anti-Aging Therapy: Options like Sermorelin, NAD+ therapy
- Immunity Boost & Vitamin Therapy: Lipo-Mino, Tri-Immune, and wellness injectables
You can explore all service categories on our homepage for more details and pricing.
We’re open 24/7 — including nights, weekends, and all major holidays. Whether it’s 2 PM or 2 AM, our providers are available to help you when you need care the most.
No insurance is required. We believe in transparent, flat-fee pricing so you always know what you’ll pay before your visit. No copays, deductibles, or surprise bills in the mail.
Our standard pricing for urgent and primary care services is:
- $29 per message visit
- $49 per video visit
Other services may have different rates. Click on a specific service on our homepage for complete details.
You can message our licensed provider with any follow-up questions within 72 hours after your visit. We’re here to help clarify any instructions, check on your medications, or answer things you forgot to ask.