Quick Care$40
Not feeling like yourself?
Everyday illnesses and appropriate concerns for adults and children.
Start with secure messages. Video if needed.
Evaluation fees. Medication and labs extra.
*After a complete eligible request. Individual waits vary.
OHIO CARE. AROUND THE CLOCK.
Ohio only · Virtual care for adults and eligible children
Stay on the couch.
We’ll help with the next step.
Message a real clinician, day or night.
Start with secure messages. Your clinician may arrange a video visit if needed.
Evaluation fee. Medication and labs extra.
Prescriptions only when medically appropriate.
*After a complete eligible request.
Individual waits vary.
Quick Care$40
Everyday illnesses and appropriate concerns for adults and children.
Prescription Refills$40
An evaluation for your eligible routine medication refill.
STI & Sexual Health$59
A discreet place to discuss symptoms, testing and treatment.
Mental Health$75
Initial medication assessments and follow-ups for ages 15+.
Have more than one concern or need a more involved evaluation? Learn about In-Depth Medical Visits — $75.
Evaluation fees shown. Prescriptions only when medically appropriate. Medication and labs cost extra. Ohio only.
Care that fits your hours
Working nights or rotating shifts? Ohio clinicians are available 24/7 for the same visits and clear prices. Quick Care and eligible prescription refill evaluations are $40.
Average clinician response: 30 minutes after a complete eligible request; individual waits vary. Prescriptions depend on clinical evaluation. Pharmacy and lab hours may differ; medication and labs cost extra.
People behind your care
Experience in urgent care, hospital medicine and telemedicine. A practical approach that starts with listening.
Internal medicine experience and physician leadership, with a focus on thoughtful, responsible care.
No diagnosis needed. Medical questions stay in secure intake.
This is navigation, not a clinical assessment. Identity, age, consent, symptoms and clinical eligibility are checked securely by the care team before care or payment. For an emergency, call 911.
YOUR COUCH. YOUR PHONE. YOUR CARE.
Start by messaging us from wherever you feel comfortable. Most care begins through secure messages. Your clinician may arrange a video visit when needed for a safe, appropriate assessment.
Pick your care option and see the consultation fee upfront.
Complete secure intake in Spruce. Describe your concern and attach photos, relevant records or other information for your clinician.
Available 24/7. Average response: 30 minutes after a complete eligible request. Individual waits vary.
Receive a personalized care plan. Prescriptions, when appropriate, go to your chosen pharmacy. Testing or in-person care may be recommended.
Medical details and attachments belong in Spruce—not on this website.

FOR YOUR LITTLE ONES, TOO
When your child feels unwell, getting help should feel simple. Start a $40 Quick Care evaluation from home and message an Ohio clinician securely. Your clinician may arrange a video visit if your child’s care needs it.
Share your concerns, photos and relevant records in Spruce. Your clinician will assess whether virtual care is appropriate and explain the next step.
Age-appropriate assessment and valid consent required. Some concerns need in-person care. Medication and labs cost extra.
The $40 fee covers an evaluation. Medication, laboratory testing and in-person care are separate unless specifically listed. If a different visit is needed, its scope and fee must be explained before you agree.
Yes. Clinicians are available 24 hours a day, seven days a week, for eligible patients physically in Ohio.
Our average clinician response is 30 minutes after a complete eligible request. Individual wait times vary. This is not a guaranteed maximum or a promise of completed treatment within 30 minutes.
Only when medically appropriate. You are paying for an evaluation, not a guaranteed prescription.
No. Pharmacy medication and laboratory testing cost extra unless explicitly included in your quote.
We are a cash-pay service. Ask the team about any coverage-related restrictions before payment.
No. You must be physically in Ohio during your encounter.
Attach photos and relevant records in the secure Spruce intake and clinical messaging channel. Do not share medical details in public comments or payment notes.
Choose your visit. Know the fee. Start securely.
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