
Feeling unwell?
Get help with one everyday health concern from home.
Evaluation fees. Medication and labs extra.
*After a complete eligible request. Individual waits vary.
OHIO CARE. AROUND THE CLOCK.
Ohio only · Virtual care for adults and eligible children
Stay on the couch.
We’ll help with the next step.
Message a real clinician, day or night.
Start with secure messages. Your clinician may arrange a video visit if needed.
Evaluation fee. Medication and labs extra.
Prescriptions only when medically appropriate.
Independent Trustpilot reviews and website feedback are separate.
*After a complete eligible request.
Individual waits vary.
CARE FOR WHAT’S ON YOUR MIND

Get help with one everyday health concern from home.

Ask about an eligible routine prescription refill.

Discuss symptoms, exposure questions or a result securely.

Initial medication assessments and follow-ups for ages 15+.

An evaluation for multiple concerns or a more involved assessment.
Consultation fees shown. Medication and labs cost extra. Your clinician helps determine whether virtual care is appropriate.
NIGHTS, WEEKENDS & HOLIDAYS
Ohio clinicians are available 24/7, including when you finish a late shift.

FOR YOUR LITTLE ONES, TOO
When your child feels unwell, getting help should feel simple. Start a $40 Online Urgent Care evaluation from home and message an Ohio clinician securely. Your clinician may arrange a video visit if your child’s care needs it.
Share your concerns, photos and relevant records in Spruce. Your clinician will assess whether virtual care is appropriate and explain the next step.
Age-appropriate assessment and valid consent required. Some concerns need in-person care. Medication and labs cost extra.
YOUR COUCH. YOUR PHONE. YOUR CARE.
Start by messaging us from wherever you feel comfortable. Most care begins through secure messages. Your clinician may arrange a video visit when needed for a safe, appropriate assessment.
Pick your care option and see the consultation fee upfront.
Complete secure intake in Spruce. Describe your concern and attach photos, relevant records or other information for your clinician.
Available 24/7. Average response: 30 minutes after a complete eligible request. Individual waits vary.
Receive a personalized care plan. Prescriptions, when appropriate, go to your chosen pharmacy. Testing or in-person care may be recommended.
Medical details and attachments belong in Spruce—not on this website.
A LITTLE KNOW-HOW. A POTENTIALLY LOWER BILL.
Your visit fee and pharmacy bill are separate. If your clinician prescribes medication, comparing payment options may help you save.
SAVE THIS QUESTION FOR PICKUP
Ask before you pay. Have your insurance card or discount coupon ready.
Prices, participation and savings vary. Your pharmacy confirms the final cost. Medication is not included in the consultation fee.
Using prescription insurance · GoodRx and insurance · GoodRx and deductibles
People behind your care
Experience in urgent care, hospital medicine and telemedicine. A practical approach that starts with listening.
Internal medicine experience and physician leadership, with a focus on thoughtful, responsible care.
Yes. Clinicians are available 24 hours a day, seven days a week, for eligible patients physically in Ohio.
Our average clinician response is 30 minutes after a complete eligible request. Individual wait times vary. This is not a guaranteed maximum or a promise of completed treatment within 30 minutes.
Your clinician will listen to your concerns and recommend the next step. When medication is appropriate, they can send a prescription to your chosen pharmacy. Your visit includes this assessment and guidance, whether or not medication is recommended.
No. Pharmacy medication and laboratory testing cost extra unless explicitly included in your quote.
We are a cash-pay service. Ask the team about any coverage-related restrictions before payment.
No. You must be physically in Ohio during your encounter.
Attach photos and relevant records in the secure Spruce intake and clinical messaging channel. Do not share medical details in public comments or payment notes.
READY WHEN YOU ARE
Connect with MyTeleHealthPoint in Spruce. Your care team can help you choose the right visit.
Read experiences shared with us · Share your feedback · Our independent Trustpilot profile
Feedback shared on this website is separate from Trustpilot reviews. Please keep medical and personal details out of public reviews.