24/7 fast, secure access - even nights & holidays
Trusted telehealth from licensed professionals
HIPAA-compliant secure messaging
Access care from anywhere, anytime
24/7 fast, secure access - even nights & holidays
Trusted telehealth from licensed professionals
HIPAA-compliant secure messaging
Access care from anywhere, anytime

MyTeleHealthPoint Terms & Condition

Welcome to MyTeleHealthPoint. By using our website, services, or platform, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Use of Our Services

MyTeleHealthPoint provides virtual healthcare services through video and message consultations. Our services are intended for individuals located within states where our providers are licensed.

  • You must be 18 years or older or have parental consent to use this service.

  • You agree to provide accurate, current, and complete personal and health information.

  • Our services are not intended for emergencies. In case of an emergency, call 911 or visit your nearest emergency facility.

2. No Insurance Required

We operate on a flat-rate, transparent pricing model. No insurance is needed. Pricing is disclosed clearly before any visit begins.

3. Payment & Financing

  • Payments are made upfront before services are rendered.

  • Financing options via Afterpay and Klarna are available at checkout. Eligibility is determined by the provider at checkout and subject to their terms and conditions.

4. Prescription Policy

Prescriptions are provided at the sole discretion of the licensed provider during your visit. MyTeleHealthPoint does not guarantee prescriptions.

5. Availability of Services

Our providers are available 24/7, including weekends and holidays. However, availability may vary based on your location and provider licensing.

6. Service Limitations

Our providers treat non-emergency conditions. We do not treat life-threatening or emergency situations.

7. Rewards Program

Our rewards system allows users to earn points through referrals, reviews, visits, and social sharing. MyTeleHealthPoint reserves the right to change or discontinue the rewards program at any time without prior notice.

8. Intellectual Property

All content on this website — including text, graphics, logos, and software — is the property of MyTeleHealthPoint and protected by applicable intellectual property laws.

9. Changes to Terms

MyTeleHealthPoint may update these terms at any time. Continued use of the service constitutes acceptance of those changes.