Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect the following information when you use our services:

• Personal Information: Name, contact details, birth date, address

• Health Information: Symptoms, medical history, prescriptions

• Payment Information: Credit/debit card details, payment methods via Afterpay/Klarna

• Technical Data: Device information, IP address, browser type

2. How We Use Your Information

We use your information to:

• Deliver virtual care through licensed providers

• Process payments and financing

• Send appointment confirmations and health updates

• Fulfill legal and regulatory requirements

• Improve our website and services

3. HIPAA Compliance

MyTeleHealthPoint is committed to protecting your health information under HIPAA. All consultations and health data are stored and transmitted securely using HIPAA-compliant systems.

4. Prescriptions & Pharmacy Use

If your provider prescribes medication, it will be sent securely to your selected pharmacy. We may assist you in finding the most affordable options using services like GoodRx.

5. Third-Party Services

We may share limited data with third parties who assist in processing payments (e.g., Klarna, Afterpay), delivering care, or maintaining our systems. These third parties are bound by strict confidentiality agreements.

6. Cookies & Analytics

We use cookies and tracking tools to understand website usage and improve performance. You can disable cookies in your browser settings.

7. Your Choices

• You may request access to or deletion of your personal health data.

• You may unsubscribe from promotional emails at any time.

8. Data Security

We implement industry-standard encryption and security protocols to protect your data against unauthorized access, disclosure, or loss.

9. Updates to This Policy

We may update this policy occasionally. Updates will be posted on this page with the effective date.

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Have Questions?

Please contact us through our Contact form. We’ll be happy to assist with any concerns about your privacy or terms of service.