Website Terms of Use

Effective date: October 25, 2026

Website purpose

MyTeleHealthPoint is an Ohio-focused virtual medical service operated by MyTeleHealthPoint LLC. This website provides general education, prices, patient resources, and links to request care. Public articles and the administrative assistant are not personal medical advice. Professional advice furnished during an actual accepted encounter is clinical care, not merely website content.

Who may request care

Clinical services are for eligible people physically in Ohio when evaluated. We may verify location, identity, age, legal guardian or representative authority, and service suitability. A treating clinician determines whether secure messaging, video, testing, or in-person care is necessary. Submitting intake or paying a consultation fee does not guarantee a specific medication or treatment.

Safe and appropriate use

Provide accurate information, keep account access secure, and do not submit another person's information without authority. Do not disrupt website operations or transmit unlawful or malicious content. Medical histories, photographs, results, and care questions must be shared only through approved secure clinical channels, not public contact forms or social media.

Emergencies

This website and ordinary message queues are not emergency services. For an emergency, call 911. For mental-health crisis support, call or text 988. The average clinical response metric is not a maximum-wait guarantee.

Pricing, privacy, and external providers

Clinical encounters are also governed by our Telehealth Consent, Fees and Refunds Policy, and applicable privacy notice. Independent pharmacies, laboratories, and payment services may have separate fees and rules. Linking to an outside service does not establish an endorsement of every aspect of that service.

Changes, intellectual property, and rights

We may update public website features and prospective terms as permitted by law, but do not retroactively change accepted fees or waive patient rights. Site content and branding may be protected by law. Nothing in these terms requires a patient to waive nonwaivable statutory rights or limits duties that cannot lawfully be excluded. These terms do not create an arbitration agreement.

Administrative support: Website Contact page (email reply preferred). Clinical care: https://spruce.care/mytelehealthpoint. Telephone alternative: (216) 438-0004.

OWNER-APPROVED: Olumide B. Ogunwumi, PA-C | October 25, 2026 · Version October 25, 2026