First 20 eligible patients: a free Online Urgent Care or refill visit · Through Nov 30 · Terms applyCare from home · Skip the driveOhio clinicians · 24/7Average response: 30 min*Open nights, weekends & holidaysCompassionate care · Feel heardClear visit fees upfrontNo insurance neededHSA/FSA acceptedQuestions or concerns? We’re here to helpSecure messages · Your chosen pharmacy

IN-DEPTH MEDICAL VISIT · OHIO

Ohio · Secure messaging

More than one health concern?

Tell us what’s been going on. A $75 evaluation for multiple medical concerns or a more involved medical assessment.

Ohio patients · Consultation $75 · Medication and labs extra.

Illustration of a woman discussing her health questions with a clinician on a tablet

“I have a few concerns I’d like to talk through.”

Explain what’s happening. Share your questions and relevant records.

Illustrative scene and message.

24/7 cliniciansStart with secure messagesVideo if needed
01

Connect

Start a secure conversation in Spruce.

02

Share

Tell your care team what you need, securely.

03

Plan

Your clinician reviews your request and explains the next step.

What this visit is for

For multiple medical concerns or a more involved medical assessment. The clinician confirms that asynchronous care is appropriate and explains what is included before you proceed.

What your evaluation covers

  • A more detailed review of your concern and relevant records
  • A plan for clinically indicated testing, when appropriate
  • A defined next step for results review and follow-up

When another type of care is needed

Your In-Depth Medical Visit focuses on the concerns agreed with your clinician. It does not include unlimited messaging or ongoing primary care, and some concerns need an in-person examination. We’ll explain the next step, the scope of follow-up and any additional visit charges. If you are unsure how to follow the plan, ask your care team in Spruce.

Your visit includes a clinician’s assessment and recommendations. Prescriptions depend on your needs; records, testing or in-person care may be recommended.

Common questions

Are labs included?

Laboratory charges are separate from the $75 consultation. If your clinician recommends testing, ask your care team in Spruce about the collection steps and ask the laboratory about its charges before you go. Let us know if cost or access makes the plan difficult so you can discuss the next step.

Is all future follow-up included?

The team will explain what follow-up is included for your concerns and whether a further visit has a separate fee. Keep questions about your plan or pending results in your Spruce conversation so you know what to do next.

Will I be automatically upgraded from Online Urgent Care?

No. If your concerns would be better suited to a different service, the team will explain why and confirm the fee before you agree. Compare consultation fees or review Online Urgent Care for one suitable concern.

A clear next step.
Without the waiting room.

Start your Ohio online visit through Spruce.

Start your visit

Start your visit