MyTeleHealthPoint1. Connect through Spruce
Use our practice link, follow the sign-in steps, and complete the requested intake. Confirm your identity and physical location in Ohio. Send medical information only through the secure clinical channel.
2. Complete the clinical intake
Share your concern, medical history, allergies, medications, and relevant test results. Your clinician may need additional answers or records.
3. Review the plan and costs
The team explains whether the service is suitable and what it costs. If labs are recommended, review their itemized charges before paying for them.
4. Continue with your care plan
Your clinician recommends appropriate treatment, testing, or in-person care. Prescriptions are not guaranteed. Lab results and treatment completion take longer than an initial response.
About response times
Clinicians are available 24/7. The stated average clinician response is 30 minutes after a complete eligible request reaches the secure clinical queue. Individual wait times vary. Automated messages do not count as clinician responses, and this is not a guarantee of completed care in 30 minutes.